Ordering and Delivery
EVO Latitude Adult Folding Trike Specs
.ENVO Battery Dimensions
36V12.8Ah 36V16AhError info 1 - throttle abnormality
If you are facing the error 1 on your LCD3 Display please follow the following troubleshooting advice and hopefully it will resolve the issue. - Make sure the throttle level is in ideal state and don’t apply throttle while booting up system. - Check ...Gift Certificate
Lots of e-bike riders believe it’s an amazing lifestyle changer. It is a great Idea to gift an electric bike or conversion kit to the ones you love. Purchasing an electric bike needs precise technical and ergonomical considerations and even more so ...Shipping
Estimated delivery of products for Canada west is 2-3 days, Canada East 3-7 days, US 3-8 days. For smaller parts, shipping may be expedited for an extra fee. The shipping charges you pay is approximate and calculated by the system. Actual cost may ...Payments and Delivery
We accept all the major credit cards, PayPal, bank transfer, money order, and cheques for online orders. We also accept cash for in-store purchases. Please note money order or cheques by mail should be processed before shipment.Orders can be picked ...How to Select?
Electric bikes: To select and order electric bikes, check our electric bike inventory it contains all the details to help you in your choice. You can share your expectations and requirements and ask us your case specific e-bike recommendations. ...Where to order?
You can select your desired complete electric bike or Conversion kit, add to cart and order online. You can also contact us and share your order details together with your contacts and shipping details so that we send you the online bill to pay and ...Li-Ion Battery Repair, Replacement or Refurbishing
You may have an older ebike with dead SLA or Li-Ion battery which just occupies some storage space. We can service the ebike and replace the battery with our branded Li-ion battery packs which will last you another 5-7 years.Where can I find parts and services?
See our parts online store; If you cannot find it there contact us and let us know.Electric bikes Service & Repair
We have many replacement parts for direct or geared hub motors as well as mid-drive motors; however before replacement, you should consider how much it will cost. In many cases, it is less expensive to simply replace the motor and controller instead. ...Are you a participating SCRAP-IT program for old car scrap incentives in BC?
Yes, initiate your paperwork and join us to find the right electric bike!Do you offer event sales or off-season discounts?
We never keep products in stock for long. As a result, we typically don’t have aged or out of fashion goods left to put on sale. On the other hand, we are keeping the sales margin as low as possible throughout the whole year to keep the best value ...Do you offer help, parts or repair service for electric bikes purchased elsewhere/ from other brands?
We will try our best to help. Technically we can replace, refurbish or repair Electric bike Li-Ion batteries of any brand. You need to share details such as Voltage, Capacity in Ah, shape and size of battery. For motor and controller issues you need ...How can I compare electric bikes on your website?
We try to make the decision making process as simple as possible. You can start with style and look of the ebikes, then read through specs and options. Some products are customizable for some specs or features. In the end if you have special ...Where can I find reviews published on your electric bikes?
Find or post testimonials or customers’ reviews here. Visit or share stories on http://facebook.com/ebikebcWhat warranty do you offer on your ebikes?
It varies by product: Most e-bikes – 1 year bike & 2 years motor/battery system EbikeBC kits – 1year free, 2nd year option 60C$ BionX kits – 3 yearsWhat TAX should I pay on my purchase?
US buyers pay no tax Canadian buyers pay GST or HST, based on the province they live in. BC buyers pay GST+PST on kits, parts and ebikes. Bikes with conversion takes 5% GST on all and 7%PST on conversion kit only.How long will my order take to arrive?
Everything will be shipped from Vancouver local inventory. It takes 1 to 3 business days for orders to be processed, tested, packed and picked up by curriers. To US Destinations: Delivery in 4 — 6 days To Canada Destinations: Local (British ...How much is the shipping cost if I order online?
Some products like conversion kits offer free-shipping throughout the US and Canada. A flat charge of 99C$ applies for Canada-wide delivery of electric bikes. Electric bikes to US may require up to 69C$ more; we will contact you in the event of such ...Where can I buy spare or replacement parts?
If the part is listed in our online parts store, you’re good to order from there. Otherwise email us about the parts, repairs or services that you require.I can’t reach your store or dealers, what happens in the event of a problem?
Each product has enough literature and videos for owners guide, manual or trouble-shooter which have been developed based on years of products’ after sales service experience. You will have access to us for assistance much easier than a local shop: ...I can’t reach your store or dealers, how do I purchase?
Electric bikes: EbikeBC is an online store and service center. You can select and order online your desired electric bike. You can inquire e-bikes to help you select the right e-bike. Conversion kits: If you know the system and components which fit ...Can I try the ebike before ordering?
You are most welcome to come by and test ride various versions. If you are located within the BC Lower mainland or in areas where an EbikeBC dealer is within reach, you can contact us in advance.What’s the difference between a cheaper ebike and a more expensive ebike that goes up to $10,000?
Battery cells brand, depreciation, and production date is a big deal. There is a calendar life on Li-Ion batteries; you don’t want to surprise yourself with a dead battery which costs 50% of the value after a year or so. Li-Ion battery packs can be ...How much should I spend with you to get a reliable commuter electric bike?
We believe in good quality and safe products. It is proven that you will not be able to find high quality grade, service, warranty, or performance if you are looking at a motor/battery system under $1100, or an electric bike under $1800. Geared hub ...Where are your electric bikes and motor system made?
Our geared hub motor/controllers in our conversion kits are designed in Canada based on North American requirements. The frame and bicycles are made in different countries including China, Taiwan and Canada depending on the brand. Our company ...Which electric bike is best for me? How do I choose the right product?
Find the right bicycle type for your physical shape and kind of application (Mountain bike, hybrid, upright, step-thru, cruiser, recumbent, Tandem, Delta trike, recumbent trike, etc.). This should be concluded by you with the help of your health ...Sales & Service Terms and Conditions
https://ebikebc.com/support/terms-and-conditions/Read our most recent blogs
https://ebikebc.com/blog/
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