Where can I find parts and services?
See our parts online store; If you cannot find it there contact us and let us know.
We're Happy to help:
Still can't find the solution?
Or
2. Connect with our agents through live chats 
Related Articles
Where can I buy spare or replacement parts?
If the part is listed in our online parts store, you’re good to order from there. Otherwise email us about the parts, repairs or services that you require.Where can I find reviews published on your electric bikes?
Find or post testimonials or customers’ reviews here. Visit or share stories on http://facebook.com/ebikebcDo you offer help, parts or repair service for electric bikes purchased elsewhere/ from other brands?
We will try our best to help. Technically we can replace, refurbish or repair Electric bike Li-Ion batteries of any brand. You need to share details such as Voltage, Capacity in Ah, shape and size of battery. For motor and controller issues you need ...System works but cannot read anything on the display Display
LCD issue Needs parts replacementHow much should I spend with you to get a reliable commuter electric bike?
We believe in good quality and safe products. It is proven that you will not be able to find high quality grade, service, warranty, or performance if you are looking at a motor/battery system under $1100, or an electric bike under $1800. Geared hub ...