How long will my order take to arrive?
Everything will be shipped from Vancouver local inventory. It takes 1 to 3 business days for orders to be processed, tested, packed and picked up by curriers.
To US Destinations:
Delivery in 4 — 6 days
To Canada Destinations:
Local (British Columbia) — 1-2 days
Canada central and West — up to 3 days
Canada EAST — 5-7 days
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How long does it take to recharge the battery?
Approx 4-7 hours depending on the battery capacity using standard chargers. We may offer quick chargers which doubles the speed of charge.Where to order?
You can select your desired complete electric bike or Conversion kit, add to cart and order online. You can also contact us and share your order details together with your contacts and shipping details so that we send you the online bill to pay and ...How much is the shipping cost if I order online?
Some products like conversion kits offer free-shipping throughout the US and Canada. A flat charge of 99C$ applies for Canada-wide delivery of electric bikes. Electric bikes to US may require up to 69C$ more; we will contact you in the event of such ...How long does the battery last before it needs to be replaced?
We offer Li-Ion battery packs which are well engineered and protected with BMS (Battery Management System) for longest possible life. The cells used in our battery packs are A-grade LG, Samsung or Panasonic branded cells which have strict quality ...Controller getting too hot when riding long on hills
It's normal up to 70C If more, try making some ventilation. open the controller bag's second expansion zip and cut some holes for ventilation there.