1-Read website support and FAQ
2- Share your questions and problem at https://ebikebc.com/contact/#inquiry
3- Email us
4- Get an instant help form website live chat
5- Call us (Pacific Time working hours applies)
6- If required add Skype ID “ebikebc” to video chat. (Pacific Time working hours applies)
I can’t reach your store or dealers, what happens in the event of a problem?
Each product has enough literature and videos for owners guide, manual or trouble-shooter which have been developed based on years of products’ after sales service experience. You will have access to us for assistance much easier than a local shop:
We're Happy to help:
Still can't find the solution?
Or
2. Connect with our agents through live chats 
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