The system is on, motor is not running using throttle but works with pedal assist

The system is on, motor is not running using throttle but works with pedal assist



When hitting throttle nothing changes on the screen
Throttle has connection or other issues.

Error info 01 shows up
Check throttle positioning. It might have been stuck or rubbing grip or other handlebar stuff
or Throttle is broken 

If no luck, Submit a ticket and include the report of the above tests



    We're Happy to help:

    Still can't find the solution?

    1. Please fill up the support form at the link below:

                      
           
                                      Or
    2. Connect with our agents through live chats