The system is on, motor is not running using pedal assist but with Throttle

The system is on, motor is not running using pedal assist but with Throttle

PAS sensor disconnected
Check wires and connections
Red LED on the PAS sensor does not flash when spinning the crank forward
Check magnet disk working surface 
Make sure magnet disk is spinning together with crank and not loose
Check gap and spacing between little magnets and PAS sensor head
Sensor should be aligned radial to the magnet disk (not angled or tangential to disk) Do exactly as shown in manual or video
In case of water or salt water penetration clean and dry the sensor.
Sensor might be broken and needs replacement
In case of display setting manipulation, check and restore all parameters back to default 

If no luck, Submit a ticket and include the report of the above tests




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