The system is on, but motor is not running using both throttle or pedal assist

The system is on, but motor is not running using both throttle or pedal assist

The brake cut-off circle sign is showing on top of screen
The brake cut-off sensors are not properly installed or adjusted on brake levers.
To let the system rub, unplug the brake sensors from main controller.
Test the motor, then try re-installing or re-adjusting the brake sensors one connected at a time.
Follow installation manual or related video.


Error info 03 shows up
Motor cable connection is loose or arrows not aligned. Check and press both waterproof connectors in the line between motor and controller
LCD motor parameter settings have been modified Check and restore all parameters back to default

If no luck, Submit a ticket and include the report of the above tests