I took out the battery while the D35 / ST bike was on, now when I tried to insert the battery back the bike doesn't power on.
The battery is safeguarding against the short circuit. All you need to do is turn the battery off and then on and the bike should work fine.
We're Happy to help:
Still can't find the solution?
1. Please fill up the support form at the link below:
2. Connect with our agents through live chats
ENVO D35 / ST Manual
Please download the attached manual from the links below.
I left the D35 / ST idle for more than 2 hours and now it is not powering up. What can I do?
The batteries in ENVO D35/ST are equipped with settings against discharge due to bike left idle for long time. The solution is simple, just take the battery out turn it off and then on and it should power up the bike.
ENVO Battery Sleep Mode Function
ENVO Batteries are equipped with a sleep mode function that gets triggered after 8 hours of no activity. After having ridden the bike they will go into power saver mode after 7-8 hrs. You will need to reset the batteries after this period by removing ...
Does the electric bike recharge by pedaling?
No, it is not possible to recharge the ebike by pedalling yet. The reason is because regeneration demands heavy push to pedal, which is exhausting. Regeneration only makes sense when you use the kinetic energy of a bike in breaking or descending a ...
Which electric bike motor system is best for me? How do I choose the right product?
Find the right bicycle type for your physical shape and kind of application (Mountain bike, hybrid, upright, step-thru, cruiser, recumbent, Tandem, Delta trike, recumbent trike, etc.). This should be concluded by you with the help of your health ...