Battery does not charge up with standard charger

Battery does not charge up with standard charger


Battery is already full
Battery indicator delays updating the recent charge status. give it some moments of ride or read battery voltage when system is ON, on page 3 of screen by double clicking the middle button. Above 41V for 36V nominal systems is considered full. For 48V systems above 53V is considered full.


Charger does not function
Green LED may turn on when charger is plugged to battery only without being connected to wall.
Try different wall plugs.
Try different charger cable cords.
Unplug charger from wall, connect charger to battery first then plug the charger to the wall.

If no luck, Submit a ticket and include the report of the above tests



    We're Happy to help:

    Still can't find the solution?

    1. Please fill up the support form at the link below:
    ​
                      
           
                                      Or
    2. Connect with our agents through live chats  

      • Related Articles

      • Battery does not charge up with standard charger

        Cause Remedy Battery is already full Battery indicator delays updating the recent charge status. give it some moments of ride or read battery voltage when system is ON, on page 3 of screen by double clicking the middle button. Above 41V for 36V ...

      • Charger gets hot

        It's Normal Give the charger space to dissipate heat

      • System does not turn on

        System does not turn on Connections are not completed Do a thorough check from battery power lines to controller and all other connectors   Battery is turned off Turn battery on using the on/off switch on the battery   Battery is dead See if battery ...

      • Power cuts out while riding and screen goes off

        Battery runs out of charge Charge the battery LCD display waterproof cable connector is loose. Re-connect and check all other connectors in the line.  Loose conductivity between battery and bracket Check connector pins for sparks or being loose. ...

      • Battery to mounting bracket connector is melted;

        Dust and dirt may cause loose connectivity in between surfaces of batter insert and mounting bracket prongs. System may work but any shake may cause sparking which causes blades getting hot and melting the plastic supports. Make sure you keep ...